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Physics Connect help

Physics Connect puts the names, addresses and telephone numbers of thousands of businesses at your fingertips. You can search by category for companies matching the type of business that you need, or you can look for details of a specific company by searching for a company name. The service covers scientific organisations from the industrial and academic sector.

What would you like help with?

The links below will help you with using Physics Connect or getting your company listed on the site.

Using Physics Connect


How long does it take for my company to be added to Physics Connect?

Once you have submitted your company details to Physics Connect our editor will aim to add them to the site within 48 hours. We will notify you by e-mail once your company has been added.


Using Self Service


I’ve forgotten my password. How do I request a reminder?

If you have forgotten your password please use the reminder function, at http://myaccount.connect.physicsworld.com/ForgottenPassword.aspx


How do I edit or amend my company details?

To edit your company details, description, contact details and more please use the self-service platform at http://myaccount.connect.physicsworld.com. You will need to use the login details that you created when you submitted your company details.


How long does it take for my article to be made live?

Once you have submitted your article for review, it will be added to Physics Connect within 48 hours.


How do I add a product?

To add a product to your company listing on Physics Connect, please follow these simple steps

  1. Login to My Account at http://myaccount.connect.physicsworld.com
  2. Click on the Articles tab.
  3. Click on the green button labelled "Add article."
  4. Enter your product name, and fill out the description box.
  5. Add images and files in the Asset upload section. Please note that video upload is not possible at this point in time.
  6. The next stage will require you to select the relevant categories and set the status.
  7. Our editor will then check and approve your product within 48 hours, and you will receive an e-mail notification once it has been made live.


How do I amend my articles once they are live?

Your product cannot be further edited once it has been made live. It is therefore important that your article is thoroughly proofread by you before it is submitted to Physics Connect. If you wish to amend a live article you can contact us at admin.connect@iop.org.


Where are the "Request Information" enquiries sent?

These forms are sent to the Sales lead e-mail 1 and Sales lead e-mail 2 addresses. If e-mails are entered into both fields, then both e-mail addresses will receive enquiries. These can be changed in self-service on the “Administrative details” page.


Other


Glossary

Article

This term is used to cover all items attached to your company listing. This includes; products, white papers, video articles, news articles and case studies.

Weblink

A weblink is a term used in My Account. Users and companies can add Weblinks to articles. These could be your company’s website, a link to relevant information on another site or a reference link. When adding a weblink, please ensure that you are using the full URL starting with http://.

Article status

Draft: The article is still in progress and cannot be seen on the website.
Submit article: The article has been submitted to us for approval, and will not be visible on the site until the editor has approved it.
Live: The article is live on Physics Connect and cannot be edited.

Company contact details

When creating a new listing on Physics Connect you will need to add in your company contact details. To ensure that you use the correct telephone numbers and e-mail addresses we have listed the description and examples below for your reference.

Name Example Description
Company name IOP Publishing The full name of your company. For organisations with names being with “The” or “University of” we highly recommend using the following style to ensure that your listing is optimised for search.
Company address
Telephone number +44 (0)117 929 7481 The telephone number for your company headquarters. Please remember to include the country code.
Fax number +44 (0)117 929 4318 The fax number for your company headquarters. Please remember to include the country code.
Website URL http://ioppublishing.org Your website homepage. If your website is available in different languages we highly recommend that you provide a link to the English translation.
Sales lead e-mail 1 sales.manager@iop.org These e-mail addresses are used in the Contact us tab on your listing. For this reason the sales manager is usually the best option.
Sales lead e-mail 2 sales.team@physicsworld.com This is an optional e-mail address. Most companies find this useful as a back-up in case the sales manager is away. A team address or marketing contact is usually the preferred option here.