Product and Technical Support
Our Support page contains many useful resources for using our products, including user manuals, software downloads, and FAQ and troubleshooting guides. If you require technical support, please email firstname.lastname@example.org, or call us at 1-888-276-8033 to speak with an applications engineer.
Satisfaction Guarantee and Warranty
All of our products are backed by a 30-day satisfaction guarantee. If you are not satisfied with your purchase for any reason, you may return the items in saleable condition within 30 days from the purchase date. Repairs and replacements of defective products are also covered under our 1-year warranty. For other information related to our policies, please visit our website.
Our main software, Zaber Console, is a fully-featured application that lets you send commands to your devices, adjust their settings, and write your own scripts for advanced customization. Our software is also available in many popular languages such as LabVIEW, Visual Basic, C#, Excel, and C. All of our software is open-source, and available for free download on our Support page.
Ease of Use and Set-up
Our devices are designed for simple set-up and ease of use. Up to 254 devices can be daisy-chained to a single RS-232 or USB port, and multiple devices can be powered by a single power supply. Minimal hardware and built-in controllers help reduce cable clutter for your workstation. For full installation instructions, please visit our Quick Set-up page.
Zaber’s new filter wheel (X-FWR-E) has a built-in controller, a low-profile, high speed filter changes of 57 ms, and holds 7 or 10 optics.
Zaber’s new X-Series devices are unique in their design, but share many traits with our T-Series and A-Series devices, such as the built-in controllers and ability to daisy-chain data.
Zaber’s new linear stage (X-LRM-E) is ideal for multi-axis configurations or applications where stability under cantilever loads is required. The hardened steel construction and integrated recirculating ball bearing guide provides stiffness and thermal stability.
Zaber’s line of vacuum compatible products includes motorized linear actuators, linear stages, and mirror mounts with built-in controllers.
Zaber’s new X-MCB1 stepper motor controller is a single-axis controller that can drive any bipolar stepper motor or actuator up to 2.5 A/phase with high resolution.